help with online banking?
June 27th, 2009 | by The Banker |
slkrchck asked:
i just tried to create an online account and i think i may have put the wrong account number on the form. it wouldn’t validate me and i was kicked out. i supposed my enrollment did not take, so i tried to enroll again. it said i was already enrolled.
i just tried to create an online account and i think i may have put the wrong account number on the form. it wouldn’t validate me and i was kicked out. i supposed my enrollment did not take, so i tried to enroll again. it said i was already enrolled.
do i have to do this over the phone? often they will ask me to come to the branch and it’s very far and i work full time, besides. anyone ever have this problem?
another thing………they needed my ssn. i’m so uncomfortable giving this out ever, but does the bank absolutley need it? online even? i supposed i used it when i opened the checking account, but it’s been years really. i’ve forgotten.
4 Responses to “help with online banking?”
By auntieclimactik on Jun 29, 2009 | Reply
I know that when I started banking on line they gave me a number to call and the person on the phone helped me set up the on line account with password and an identity after that was established everything went swimmingly
By Brian G on Jul 2, 2009 | Reply
Banks require ssn or tax id numbers to report interest or large (over $10,000) single transactions. They will not use it for any illegal purposes.
I’ve had a similar experience. I had to call the bank to reset my online account. I was able to do it over the phone by answering questions about myself and my account.
By his champ on Jul 4, 2009 | Reply
you should not be asked to give your full ssn. I would call the bank directly before doing anything else online.
By nmr1022 on Jul 6, 2009 | Reply
Most banks that offer online banking offer a contact number for them as well. Your bank might require a social to first set up the online banking. Explain to the branch that its hard to get down there and ask for other options. Hopefully they ‘re willing to work with you and provide good customer service. Good Luck!